This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make reservations, or engage with our services. By using this website, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when making a reservation, subscribing to our newsletter, requesting for a proposal, or interacting with our website. The types of personal information we may collect include:

Contact Information: Name, email address, phone number, and mailing address

Payment Information: Credit/debit card details or other payment methods

Reservation Information: Dates of stay, special requests, and preferences

Enquiry information: Company details, event details, special request and preferences

Demographic Information: Age, gender, and other optional details

Website Usage Data: IP address, browser type, device type, and pages visited on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Reservations: We use your information to confirm, modify, and manage your bookings.

To Improve Your Experience: Personalizing your experience by tailoring content and offers based on your preferences.

To Communicate with You: Sending reservation confirmations, special offers, and important updates about your stay or the hotel.

For Marketing and Promotions: Offering you promotions, newsletters, and offers that may interest you.

For Legal and Security Purposes: To comply with applicable laws and regulations and to ensure the security of our website and services.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information in the following circumstances:

With Wyndham Hotels & Resorts: As part of our global network, Wyndham Hotels & Resorts may have access to your information for operational and marketing purposes, in compliance with their privacy practices.

With Third-Party Service Providers: We may share your data with third-party companies that assist with website operations, payment processing, customer support, or marketing campaigns. These providers are required to protect your data and use it only for the purpose for which it was shared.

As Required by Law: We may disclose your information if required to do so by law of the state of Qatar or to protect the rights, property, or safety of Wyndham Grand Doha West Bay Beach, our guests, or others.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain the highest level of security, no method of transmission over the internet is 100% secure. We recommend that you use strong passwords and take necessary precautions when accessing your account.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. Cookies are small text files that are placed on your device when you visit our website. You can choose to disable cookies through your browser settings, but please note that this may affect the a few of functionality of the website.

6. Your Rights

As a user, you have certain rights regarding your personal data:

Access and Correction: You may request access to your personal data and ask for corrections if the information is inaccurate.

Data Deletion: You may request that we delete your personal information, subject to legal obligations.

Opt-Out: You can opt-out of marketing communications by clicking the unsubscribe link in any marketing email or contacting us directly.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. Please note that these third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

8. Compliance with Qatari Regulations

We comply with all applicable data protection laws in the State of Qatar, including those related to the collection, use, and storage of personal data. Your personal information will be processed in accordance with State of Qatar's legal requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

Wyndham Grand Doha West Bay Beach

Phone: +974 4141 5400

Email: info@wyndhamgranddwbb.com